Customer Reviews

“From first phone call to end of project, everything was smooth. Team showed up when they said, and explained what they were going to do and completed in suggested time. Bryar was very helpful explaining proper procedures for water heater after replacement. Would highly recommend this company!”

“To anyone looking for something different other than being upsold by big plumbing companies, Jon & Briar at Victory Plumbing are your guys. Locally owned here in Royse City, it truly shows how they treat their customers. Unlike some of the major plumbing companies in DFW that seem only focused on upselling, Jon & Briar were honest, straightforward, and refreshing to work with. After my wife and I discovered a leak, they came out immediately and assessed our property, and identified leaks in our bathrooms and walked through multiple options to fix the issues. They were transparent about the process and pricing, and never once did we feel pressured or felt like we were overcharged. If you’re looking for a plumbing company that operates with integrity and professionalism, look no further than Jon & Briar at Victory Plumbing”

“Awesome customer service, not only did he help but took the time to explain how to maintain issue for longer life. Thank you sir!”

“Honest and reliable service. They did the work in a timely fashion. Professional service all around!”

“Absolutely AMAZING!!!!”

“They came out within an hour and took care of my freeze leak.”

“They came within a few minutes and did a great job on my freeze damage.”

“On time, very professional, reasonable price for a split pipe after the freezing weather. I will defiantly use Victory Plumbing for future plumbing issues!”

“I had a slab leak and was honestly bracing myself for an expensive, disruptive nightmare. But Jon completely exceeded my expectations. Customer service was outstanding from the first call through the final repair. They took the time to clearly explain what was going on, answered all my questions, and never made me feel rushed or pressured. What I appreciated most was their honesty. Instead of pushing a “tear everything up” solution, they proposed a much more reasonable and practical approach that fixed the problem without unnecessary work or cost. The pricing was fair and transparent, with no surprise charges. If you’re dealing with a slab leak or any major plumbing issue, I highly recommend them. Professional, trustworthy, and genuinely focused on doing what’s best for the customer.”

“If you want the best, you could not do any better than Briar Barnes co-owner of Victory, Plumbing, And Gas He has helped me twice now this last time was in the middle of a multi day freeze my bathroom overflowed, and the obvious answer was a frozen pipe But briar’s professional experience after he examined the situation told him that it was not a frozen pipe. It was something else he drove two hours back to his office to get his camera and came back in the middle of this icy weather and took pictures that showed there was a stoppage in the sink in the kitchen He removed the clog and it stopped, overflowing into the small bathroom The first time I had a Plumbing, problem, I had called two other plumbers and they had come out and told me I did not have a pipe that emptied outside the house so they would have to create one briar came over and looked around and when the pipe was not visible, use the camera to record the pipes and he was able to find where it went outside the house, saving me a lot of money that I would be spending for no reason you could not be in better hands than with briar. He also is a very, very nice guy and will do an excellent job on any plumbing problem you might have.”

“Very prompt and thorough service! Jon is excellent!”

“They were amazing! On time, fixed the issue and took the time to educate me on what to look out for in the future. Highly recommend and they will now be the ones we call for all Plumbing needs! Thank you guys!”

“The team came very quickly. They addressed our issue very promptly. They were polite, clean, very professional. Kept us updated on their arrival and cleaned the area when the were completed.”

“I want to give a huge shout out to the guys at Victory. They were down the street from my house doing some work for a neighbor when I called them, they came right over and fixed our leaking toilet and took out the air gap for our dishwasher to eliminate the issue another plumber had caused the same day. They were very helpful in explaining to us what issues we had and they didn't try and upsell us. They just fixed what needed to be fixed. They were professional and did a fantastic job. I highly recommend Victory plumbing to anyone who needs plumbing work done.”

“They came out very nice people very knowledgeable about plumbing i will use them again also thanks alot...”

“Our kitchen sink was backed up, and my plumbing snake just couldn’t break through as the block was well down the line. I called Victory Plumbing, and even though it was Saturday, they were ready to come out almost immediately. Jon arrived, and got right to it, he not only knocked out the blockage, but was super friendly and professional while he did it.”

“They had an appointment at 7:00 this morning and showed up right on time. They wore shoe covers in the house and came in and replaced my faucet and were gone be 7:30. Very professional and quick!!”

“My leak was repaired promptly and company was polite and helpful.”

“Jon arrived on schedule this morning and cleared a very stubborn drain for the upstairs bathroom sinks. Jon was very friendly and thoroughly professional. The price was as quoted and then he applied a military discount. My previous plumber disappointed me on this job, so I will be using Victory in the future”

“Jon and Bryar were punctual, courteous and professional. Once they arrived at my house they quickly identified the source of my leak and provided me alternatives for repairing the leak that was more cost effective for my situation. Because of their integrity and professionalism I would highly recommend them.”

“Excellent service. Explained everything thoroughly before repairs and worked diligently to get our hot water back on. Very professional, would highly recommend.”

“I hired Victory Plumbing and Gas to perform a total plumbing/gas inspection on my home (a rental property for last 14 years). Also had them quote several prospective improvements down the road such as whole-home water filtration. I hired them to repair a few of the issues identified during the inspection.”

“Great experience with Victory. Friendly, able to come out same day, and gave an honest assessment of the different options we had for our running toilet.”

“JON was very friendly and knew what he was doing. He gave up watching the NFL football to come help me out, shortly after I contacted him. He was confident in what he was doing. I'd call on Victory Plumbing every time Ai need assistance with plumbing and also refer Him to my family and friends. Very courteous and helpful.”

“Great service! Called same day scheduled and resolved within an hour. Very friendly and helpful.”

“Jon was professional, courteous and came out the same day I called for a faucet issue. It was embarrassingly simple. They didn’t even charge me. I will call them when I have future plumbing needs”

“We had a great experience with Victory Plumbing and Gas. Jon his team were professional, friendly, and knowledgeable. They showed up on time, explained what needed to be done, and got everything fixed quickly and correctly. The quality of work was excellent, and the price was fair. Highly recommend Jon and the team for any plumbing needs!”

“Quick, no mess and now clog free!”

“They were extremely professional and courteous at all times. They kept me informed as to what they were doing and the approximate price. I will definitely call them in the future for any plumbing problems”

“John was great! Quick service and reasonably priced. 100% trust factor for us! So glad to have found our plumber.”

“I call for Jon to get estimates for my water line and gas line it was a great conversation and they came to home on time to see how it’s work and done the way they explained me was professional . Thank you Jon and Brian.”

“Excellent service at a fair price. Jon and Bryar handled my leaking urinal quickly, from phone call to repair took less than 24 hours. Friendly service at the right price.”

“These guys are the best. They are very trustworthy and thorough in their work. I have used them twice now and couldn't be more pleased with the services they rendered.”

“Had an issue with bathroom sink not providing any water. Bryar with victory plumbing was able to have it fixed in no time. Very fast, efficient, and knowledgeable. Can’t recommend these guys enough!”

“Our toilet was completely stopped up and it was already past 5 pm. After reading some reviews online I decided to go with Victory plumbing and gas. They quoted me a price range over the phone so we knew what to expect. I was thinking for the after hours service we were going to pay big money but I was greatly surprised. I did not expect to have a plumber show up only 2 hours later. John,the plumber, was fantastic. He came out and had my problem fixed super quick. Not only was he fast at the job but he was also professional and super friendly. John was true to the quoted price.10 out of 10, I would use him for all my plumbing needs in the future.”

“We had a great experience in getting our water heater, sink and toilet addressed by Jon at victory plumbing. thanks a lot for the prompt support and regular feedback throughout the fixes.”

“Victory Plumbing is the best! Jon and Bryar took care of moving our gas line for our gas stove and installed gas logs in our fireplace. Love their work and fair pricing. Would highly recommend them!”

“Quick turnaround and professional service. Will use them again”

“"Victory Plumbing provided outstanding service — knowledgeable, professional, and courteous from start to finish. I highly recommend them to anyone looking for quality work at an affordable price."”

“After another company discovered a hot water slab leak, they recommended jackhammering through our foundation to repair. Jon the owner of Victory was actually recommended to us by another plumber which already says something about his experience and quality of work. Jon and Brian gave us a minimally invasive alternative by re-piping the hot water circuit on our house through the attic, plus installing a pressure regulator valve and ionizer to treat the over pressurized city water and extend the longevity of the pipes. From start to finish it took barely two days! Very pleased with his speed, knowledge, and professionalism.”

“Jon did an excellent job for us. He’s changed out our commodes. He has replaced our water line to the house from our meter. He’s fixed our outdoor faucet. He cleared out our drain He’s very courteous and professional. Highly recommend him.”

“Jon does an incredible job of assessing and explaining both the plumbing problem and possible solutions. He genuinely cares about his customers, provides excellent work and recommends quality products that will last long-term.”

“I had a great experience with this plumbing company! Bryar and Jon were kind, professional, and responded quickly to my call. I really appreciated how they took the time to explain the issue and offered several cost-friendly options to fix it. It’s rare to find such honest and helpful service these days. Highly recommend!”

“Jon did a great job getting rid of our water hammer. We also installed an instant heat pump. Now no more waiting for hot water! The parts were even less than the estimate. Victory plumbing was courteous, efficient, and even cleaned everything up. Great job!”

“If u want a totally reliable trust worthy affordable plumbing company ——this company is it. I have used them numerous times and have been so satisfied with the employees and their quick work. They have done some projects that other companies said were not possible . They stayed with the job until it was completed even though very very difficult during my remodel. Victory plumbing is totally 5 star and the only plumbing company I will call.”

“Victory Plumbing and Gas did an amazing job with our leaking toilet and valve as well as an outdoor leak that we could not detect! We appreciate their quick response to our call and the fact that they were able to diagnose and repair all in the same day! They also made us aware of the possibility of future issues with our aging equipment without pressure. Their professionalism and courteousness is what seems to be missing from today’s service industry and we are so glad that we found them! We will definitely be using them for any future issues!”

“Excellent Service! I had a descaler system and a new gas line installed in my home and I couldn’t be happier with the experience. Jon and Bryar showed up right on time, made sure the job was done right, and left my home just as clean as they found it. If you’re looking for honest, reliable, and skilled professionals for plumbing and gas, I highly recommend these guys.”

“Some of the most knowledgeable plumbers I’ve ever met! They”

“I recently had the pleasure of using Victory Plumbing, a recommendation from a trusted friend, and I can confidently say I'm thoroughly impressed. Bryar and John, the technicians who handled my bathroom plumbing needs, were exceptional. From the moment they arrived, they were punctual and displayed a genuinely kind demeanor. They were incredibly helpful and attentive, taking the time to understand and address all of my concerns. The issues in my bathroom were resolved in a timely manner, and I truly appreciated their professionalism in cleaning up after themselves once the work was complete. Furthermore, their services were reasonably priced, offering excellent value for the quality of work performed. I wholeheartedly highly recommend Bryar and John from Victory Plumbing for any and all plumbing needs.”

“I've known John for years at this point, his work is top quality, and he communicates clearly. 10/10”

“Jon did our new construction plumbing (during construction - planned, put in lines, etc.). Then when we were done, he came back and did the finish out. He did an excellent job! Couldn't be happier.”

“Jon had fantastic service and affordable prices. Would highly recommend!!”

“These guys came to fix our clean out the next morning on time, cleaned up the mess we had and were so professional and good. We will be calling them next time we have any issues. Jon was stellar communicating with us too.”

“Victory came out in less than an hour after we called. Jon quickly discovered the problem and gave us several different solutions for different budgets and provided thorough estimates for each option. He patiently answered all of our questions and gave knowledgeable answers. We highly recommend them.”

“The best! We've had Jon come out a few times to our house and he has always done a top notch job. Trustworthy, dependable, knowledgeable and affordable. Would use him time and time again!”

“Super Professional . Exceptional work & customer service. Victory installed a new stainless steel kitchen sink for us. We will definitely use them for future plumbing needs. Highly recommend!”

“After another company discovered a hot water slab leak, they recommended jackhammering through our foundation to repair. Jon the owner of Victory was actually recommended to us by another plumber which already says something about his experience and quality of work. Jon and Brian gave us a minimally invasive alternative by re-piping the hot water circuit on our house through the attic, plus installing a pressure regulator valve and ionizer to treat the over pressurized city water and extend the longevity of the pipes. From start to finish it took barely two days! Very pleased with his speed, knowledge, and professionalism.”

“Jon has helped us with our home and rental property. Great service at affordable prices. He communicates well, so you know when to expect him. Very thorough to explain the situation at hand and what it will take to resolve the issue. We have been pleased with his work!”

“We used Jon to do our plumbing repairs for years before we moved out of state. He was courteous, prompt and knowledgeable. He takes the time to answer questions and makes the customer his priority. Unlike some other plumbers, he wasn’t constantly trying to upsell. We wish Victory was local to us now!”

“The service rep came earlier than expected and finished the work quickly.”

“Amazing company Really has a lot of knowledge in helping customers with all their plumbing and gas needs. Highly recommend them to help with your plumbing and gas problems. 5 stars all the way”

“These guys are the real deal and the absolute best in town. If you want the best plumbers in the game this is the company to call. They are honest, affordable, and care about their customers!! No fluff all facts and honesty. Don’t waste your money with other companies give these guys a call first!!”

“Jon is an awesome plumber with a heart of gold. He's super knowledgeable, I highly recommend Victory Plumbing and Gas”

“Wehave used Jonathan for years. The service is excellent. He’s incredibly polite and honest. he has replaced our tankless hot water heater, as well as ran a new plumbing line from the street to our house after we discovered a leak. They worked around our big tree not to damage the roots, were incredibly cautious and the tree is doing great. Thank you Jon.”

“We are so grateful for Jon and his help with my mom’s septic system. He has always been reliable and communicative. He arrived very quickly to help. He took extra time to explain everything to me, and made sure I understood the problem and how he had fixed it (after he had already explained it to my mom who has dementia and couldn’t repeat it to me) - I really appreciate that.”

“Jon installed the water lines from the road to our house at our Farm. He also ran lines to various outdoor connection points for us as well. Excellent job! Great customer service, Great plumbing and a very good price. I highly recommend. Jon and Briar and really good plumbers!”